M/s Apex Systems
Shop No. C-44, Near Professional Courier, Sagar Ratna Restaurant
Gulmohar Commercial Complex (Gulmohar Market), Behind Alka Cinema
Captain Vijyant Thapar Marg, A Block, Sector-15, Near Indian Oil Petrol Pump
Nearest Metro Station: Sector-15, Metro Exit Gate-04
Noida, Uttar Pradesh, India – 201301
Timings: 10:00 AM to 7:00 PM (Seven Days Working)
+91 8527118177, 0120-4358550WhatsApp:
9899772714
Apex Systems – Privacy Policy & Service Terms
Please read our Privacy Policy and Repair Policy carefully before using our website or opting for our services. By accessing this website or requesting services from Apex Systems, you agree to comply with the policies described below.
1. Independent Service Provider
Apex Systems is an independent and autonomous organization providing multi-brand laptop and desktop repair services. We are not authorized, affiliated, or officially partnered with any laptop or computer brand.
If you disagree with any of the terms mentioned in this policy, you should discontinue using this website and our services immediately. These terms apply to all users visiting or using our website and services.
2. Business Registration & Brand Disclaimer
Apex Systems operates as a multi-brand laptop service center and is registered under applicable Indian regulations including GST and MSME registration.
We are not an authorized service center, channel partner, sales partner, or support partner for any laptop or computer brand. We provide repair and servicing for devices that are out of warranty.
All brand names, logos, trademarks, and domain names displayed on this website belong to their respective owners. These are used only for informational and promotional purposes to indicate the types of devices we service.
This website is a privately managed portal operated by Apex Systems and is not an official website for any brand.
For any concerns regarding website content, branding references, or other queries, please contact us:
Email: service@apexsys.in
All website content, pricing information, and materials are the intellectual property of Apex Systems. Unauthorized copying or reproduction of our website content is strictly prohibited.
3. Warranty Device Policy
Apex Systems does not undertake repairs for devices that are still under the manufacturer’s warranty. Customers are advised to contact the respective brand’s official customer support or toll-free helpline for warranty service.
4. Software Installation Policy
We strictly follow legal software practices:
We only install genuine, licensed, open-source, or trial software.
We do not install pirated or unauthorized software under any circumstances.
Customers must possess a valid license for any software they request us to install.
5. Customer Approval Policy
All repair actions are performed only after obtaining customer approval.
No parts will be removed or replaced without prior consent.
Customers are advised to note down the device serial number and configuration details before submitting their device.
Apex Systems will not be responsible for disputes arising from undocumented device conditions.
6. Data Responsibility Policy
Customers are solely responsible for the data stored on their devices.
Apex Systems does not access, copy, or back up customer data unless explicitly requested and approved by the customer.
Customers must take a complete data backup before submitting the device for repair.
Apex Systems shall not be responsible for any data loss, corruption, or damage during the repair process.
7. Data Recovery Policy
If data recovery services are requested:
Recovered data temporarily stored on our systems will be deleted in the presence of the customer after successful recovery.
If the storage device has previously been handled by another vendor, the customer must inform us beforehand.
Apex Systems will not be responsible for data leaks or issues caused by prior third-party handling.
8. Data Access Authorization
Our technicians will only access customer data with explicit permission from the customer. Customers must ensure all important data is backed up prior to repair.
9. Service Charges
Service charges displayed on the website apply only to service or diagnostic fees.
These charges do not include:
Spare parts
Replacement components
Consumables
Warranty or guarantee costs
Prices may vary depending on the device condition, complexity of repair, and required components.
10. Risk Approval During Diagnosis
If during diagnosis it is determined that further troubleshooting could potentially damage or permanently affect the device, the customer must provide written approval before proceeding.
The customer has full authority to cancel or continue the repair process at their own risk. Apex Systems will not be liable for additional damage once written approval has been granted.
11. Parts & Material Authorization
Apex Systems uses tested, compatible, and quality replacement parts. Wherever possible, parts with warranty or return policy support are used.
12. Product Warranty & Replacement Policy
Replacement parts purchased from Apex Systems may be covered under limited warranty terms of the manufacturer or supplier.
Key conditions include:
Warranty claims require a valid invoice.
Warranty replacement may require the customer to visit our service center; onsite warranty is not provided.
Replacement processing time may vary depending on manufacturer availability.
For certain products such as hard drives (e.g., WD), customers may need to contact the manufacturer directly for warranty claims.
Apex Systems will not be responsible for data loss or reinstallation of software after part replacement.
13. Software Support Policy
We provide support only for genuine operating systems and software. Unauthorized or illegal software installation is strictly prohibited.
14. Invoice Policy
Customers must present the original invoice for any warranty or replacement claim. All warranty claims are subject to the manufacturer's warranty terms and conditions.
15. Jurisdiction Policy
All disputes, legal claims, or service-related matters shall be subject to the jurisdiction of Delhi courts only.
16. Staff Responsibility Policy
Any incorrect guidance or communication provided by an individual service or sales staff member does not represent official company policy unless confirmed by the management.
17. Website Information Policy
Information displayed on this website is intended to be accurate and up to date. However:
Service center locations and operational addresses may change.
Online location listings may differ from physical operational locations due to business updates.
18. Customer Privacy Policy
Apex Systems respects customer privacy.
Customer information is not shared with third parties.
Information is used only internally by authorized staff to process service requests or orders.
Customers must review and agree to these terms before purchasing any product or service from this website.
